Toll Call Message Accounting (TCMA)
Powerful call billing, search and reporting software
The Toll Call Message Accounting module produces bills for toll calls directly from most switches
and from media provided by many major telephone companies. When
combined with the
Plant Records / Cable Records
module, TCMA links all
charges to the proper organization, including line and equipment
charges. When combined with the
Telephone Service Requests / Trouble Calls
module, bills can include charges for installations, disconnects,
modifications, and other user-definable services.
Web Bills provides secure access for users to view their
telephone bills from a web browser.
Features:
- Call detail processing from various switches/PBXs and carrier sources
- Toll call charge-back to organization and telephone number
- Detail toll bill production combining toll charges, line and
equipment charges, and charges from work orders
- Multiple customer types, such as official, tenant, contractor,
residential
- Configurable surcharges, discounts, and taxes
- Monthly call detail database with unlimited history
- Toll investigation and management summary reports
- PIN (personal identification number)/ Credit Card Number billing
options
- Powerful inquiry with optional hardcopy and export capabilities
- Call Matching compares carrier-billed calls to switch call
data and reports on matched and unmatched calls
- Detail toll bills and reports (by organization) suitable for
electronic distribution
- Flexible toll charge calculations - use simple per-call and/or
per-minute charges, complex V&H calculations, or vendor's actual
charges
- Identifies call destination location, including domestic,
international, and DSN locations
Current LSC, Switch, and PBX experience
Manufacturer |
Models |
Avaya |
Communications Manager:
CM6 System 8800
CM5, CM4 System 8700 and older
|
Avaya (formerly Nortel) |
AS5300
CS-2100, SL-100, DMS-100
CS1000, CS1000M, SL-1, Meridian-1 |
Avaya (formerly Lucent) |
System 85, G3R, G2R, Definity
|
NEC |
3C |
Cisco |
CUCM |
Redcom |
HDX |
Lucent |
5ESS |
Siemens |
EWSD, HiPath |
|
Current carrier call data support
Carrier |
Format |
Verizon |
FTS Call Detail, Power Bill, Bill Manager, Networx |
AT&T |
Billing Edge, Cell Phone Summary |
DISA/DITCO |
DSN,
Long-Haul Circuits |
|
If your switch/PBX or carrier format is not listed above, please
Contact K&R.
Our analysts have extensive experience interpreting call data.
Copyright © 2015. All Rights Reserved.