Work Flow Control (WFC)
Electronic Distribution of Work Orders
Work Flow Control is a supplement to the
Telephone Service Requests/Trouble Calls and
Routine Maintenance Work Orders modules.
Work Flow Control provides electronic distribution of
work orders and trouble tickets, and control of the work flow cycle.
Features:
- Provides paperless distribution of work items for multiple shops/work centers
- Possible work items include Service Request Work Orders, Trouble Calls,
Routine Maintenance Work Orders, Cable Repair Chits, Cable Work Orders, Line Transfer Work
Orders and Log Book entries
- Allows assigning work to individuals or crews
- Allows independent completions by shop/work center
- Optional approval cycle prevents unauthorized work order distribution
- Final close-out mode includes expense roll-up
- Allows tracking work hours and expenses by individuals or crews
- Options include automated approval, batch scheduling and
completion, flexible, sequential, or burst distribution, and work
prioritization
- Management reports by work order or shop/work center
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