| Plant Records/Cable Records |
| Field changes (throughout) |
v5.4 |
v5.3 |
v5.2 |
v5.0 |
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|
Cable numbers |
12 bytes |
standard |
optional |
optional |
N/A |
| |
|
Cable numbers |
left-justified |
standard |
N/A |
N/A |
N/A |
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|
Building numbers |
9 bytes |
standard |
optional |
N/A |
N/A |
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|
Inventory Item numbers |
20 bytes |
standard |
optional |
optional |
N/A |
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|
Work Order numbers |
2 bytes added |
standard |
N/A |
N/A |
N/A |
|
| Record changes for v5.4 |
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Circuit records |
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|
VoIP fields are standard |
LAN Room
Network Switch Port
Patch Panel
VLAN
IPv4, IPv6 & MAC addresses |
| |
|
Other fields added |
COR (Class of Restriction)
Voice Mail flag
Switch & Node identifiers
Type Set
Cubicle
Pending WO #
Installation WO # & Installer
Disconnect WO # & Installer
Email address
Other Numbers (3)
Directory Listings (3)
"Published" code |
| |
|
NENA 3.1 fields added |
Customer Name
NPA (area code)
Main #
Alternate #
Call Back #
NENA COS, Type of Service, & Special Attention Code
Location
Also rings At (location or address) |
| |
Special Circuit records |
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|
New fields added |
Origination and Termination Building #'s
Email addresses for Origination & Termination POC's
|
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|
Fields expanded |
CSA & CCSD increased to 20 bytes
Image File increased to 32 bytes
Remarks increased to 12 lines (previously 4) |
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Terminal records |
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|
Field expanded |
Remark increased to 40 bytes |
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Cable-Pair records |
| |
|
Simplified |
"Cross-connect from" link eliminated |
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Cable-Pair Pending Update records |
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|
Keys changed |
Now supports up to 99 cross connects on a work order |
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Transaction records |
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|
Sequence # expanded
to 4 digits |
Allows up to 9999 month-to-date transactions per circuit (previously 999) |
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Billing Account Code Master records |
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|
New fields added |
UIC (Unit Identification Code)
TCO/IMO name
Billing POC
Other POC
Email addresses for TCO/IMO, Billing POC, & Other POC |
| |
|
Fields expanded |
Office Symbol increased to 24 bytes
Funding amounts now
include cents |
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Building records |
| |
|
New fields added |
Type location
Elevation |
| |
|
Fields expanded |
Map Coordinates expanded to support GPS locations |
| |
|
NENA 3.1 fields added |
Cell Site ID
Section ID
P-ANI
Comments
Landmark
address |
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Terminals by Building records |
| |
|
Sequence # expanded
to 3 digits |
Allows up to 999 terminals per building (previously 99) |
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Line Equipment records |
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|
Simplified |
Internal cross linkages eliminated |
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Line Service History records |
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|
Simplified |
Internal cross linkages eliminated |
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Inventoried Spares records |
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|
New field added |
Committed quantity field added, which is updated real-time
as spares are assigned to work orders and trouble calls |
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Controlled Equipment records |
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|
Fields expanded |
Key increased to 10 bytes & changed to alphanumeric
Serial # & Key Serial # increased to 30 bytes |
|
| New capabilities for v5.4 |
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Grid View Inquiry |
New inquiry option allows selecting fields,
selecting multiple conditions for record selection, and
finding multiple records displayed in a grid; available in maintenance
and inquiry functions |
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More XC's |
Edit support for 99 cross connects in grid |
| |
Transaction History |
Transactions are stored for long-term reference during
processing of TSR work orders, trouble calls and routine maintenance
work orders |
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Physical Inventory |
Support for physical inventory counts using bar code readers |
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Ordering |
Redesigned Open Orders allows multiple items per order |
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Receiving |
Support for uploading images when receiving inventory |
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Directory |
Optional interface to new Directory Listings Module,
including automatic updates |
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E911 Database Export |
Support for NENA 3.1 for E911 export (optional feature) |
|
| Image Management |
| New capabilities for v5.4 |
| |
Receiving |
Attachments (e.g., a scanned image of receipt
document) can now be uploaded while
entering receipts under Open Orders |
|
| Telephone Service Requests/Trouble Calls |
| Record changes for v5.4 |
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TSR Work Order records |
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|
Work Order # and
Requestor expanded |
Work Order # is now 7 digits
Requestor is now 32 bytes |
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|
VoIP fields added |
LAN Room
Network Switch Port
Patch Panel
VLAN
IPv4,IPv6 &
MAC addresses |
| |
|
Other fields added |
COR (Class of Restriction)
Voice Mail flag
Switch & Node identifiers
Type Set
Cubicle
Email address
"Published" code
Reference # (e.g., Remedy Ticket #)
Funding Source and Amount |
| |
|
Completions |
Line items can be updated during completion entry
COR, Switch & Node identifiers, and Type Set added as completion entries
Edit support for 99 cross connects in grid |
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Trouble Call records |
| |
|
Trouble Call # and
names expanded |
Trouble Call # now 7 digits
Reported by and POC names are now 32 bytes |
| |
|
Fields added |
Email address
Reference # (e.g., Remedy Ticket #) |
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Log Book records |
| |
|
Field added |
Surveyor's initials; added to inquiry and list |
| |
|
Fields expanded |
TSR # (7 digits)
Remarks and Comments
Installer name |
|
| New capabilities for v5.4 |
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More XC's |
Support for 99 cross connects on a work order & trouble ticket |
| |
Multi-Line Work Orders |
Up to 999 circuits on an
install, move, or disconnect work order |
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Funds tracking |
Funding Sources and Amounts on work orders (tracked by new records) |
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Web Funding |
Support for Web Funding extended logic |
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Transaction History |
Transactions (including CLINs used) are captured during processing for long-term reference |
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External systems |
Capture of long descriptions from an external trouble reporting system (e.g.,
Remedy)
through Web Troubles |
| |
Committed Inventory |
Support for Committed quantity for Inventoried Spares
(updated in real time) |
| |
E911 addresses |
Option to print E911 address on work orders and trouble calls |
|
| Web applications enhancements |
| |
Web Vianet |
New fields added: VOIP addresses (MAC & IP), Email address, Type set, Cubicle, and Voice Mail flag |
| |
Web Troubles |
New field added: Email address |
|
| Toll Call Message Accounting |
| New capabilities for v5.4 |
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UCR2013 switches |
IPDR/CDR collection for UCR2013 VoIP switches (Avaya CM6, Avaya AS5300, Cisco CUCM, NEC 3C, Redcom) |
| |
AS5300 support |
Interactive search tool for Avaya AS5300 IP Detail Records (IPDR) |
| |
BAC billing |
Enhanced support for one-time and recurring charges at
the BAC (customer) level |
|
| Work Flow Control |
| New capabilities for v5.4 |
| |
Routing |
Support for more flexible routing options (details) |
| |
Web Funding |
Support for extended Web Funding logic |
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Longer user ID's |
User ID changed to 32 bytes to accommodate longer Windows login IDs |
|
| Routine Maintenance Work Orders |
| New capabilities for v5.4 |
| |
More line items |
Support for up to 99 line items on a work order |
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Committed Inventory |
Support for Committed quantity for Inventoried Spares |
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CLIN support |
Work order line items can now reference CLINs and
expendables. |
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Transaction History |
Transactions (including CLINs used) are captured during processing for long-term reference |
|
| Switch Interface |
| New capabilities for v5.4 |
| |
Inquiry printing |
Inquiry results can be sent to a printer by the click of a button |
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Help links |
Functions are now linked to help pages |
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Avaya CM |
Advanced support for Avaya Communications Manager switches |
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VoIP switches |
Direct support for other VoIP switches |
|
| Alarms |
| New capabilities for v5.4 |
| |
NetAlert |
NetAlert is a desktop application that provides notification
to the user of significant events. It has been completely rewritten to provide a new user interface
and new options for providing alerts. When combined with SNMPMonitor, NetAlert decodes (if a MIB is available)
and displays SNMP alarms. |
| |
Event Log Monitor |
A service that monitors the application event log on
server for events related to TMS and writes messages to files compatible with NetAlert |
| |
SYSLOG support |
Event log messages can be sent to a central SYSLOG
server (requires third-party software) |
| |
SNMP alarms |
New SNMPMonitor service captures SNMPv1, 2, & 3 traps from VoIP switches and other SNMP enabled devices. |
|
| Traffic & Performance Reporting |
| New capabilities for v5.4 |
| |
New switches |
New capture options for Trunk Traffic / GOS (Grade of Service) / QOS (Quality of Service)
data from VoIP switches |
|
| Directory Listings Module |
| New module for v5.4 |
| |
Features |
All new module replaces Electronic Directory
module in most applications
Extended record layouts and multiple keys
Can be integrated with Plant Records/Cable Records or stand-alone
Can be edited from Plant Records/Cable Records and TSR
Work Orders
Directory Assistance available as an option
Flexible export options available (to text files, spreadsheets, XML files or via
ODBC)
|
|
| General application enhancements |
| |
Simplified menus |
Administrator menu items do not show for non-administrators
Unused menu items can be suppressed by administrator |
|
| Utilities |
| Enhancements capabilities for v5.4 |
| |
Data recording and collection capabilities |
| |
|
Serial data recording |
Applications and services for real-time recording of data from
up to 12 serial ports (for legacy switches) |
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|
Serial data polling |
Applications and services for polling stored data from
multiple sources |
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|
Data recording via TCP/IP |
Applications and services for real-time recording of
data from IP streams (for VoIP switches) |
| |
|
Data recording via X509 SSL/SIP |
Applications and services for real-time recording of
data from X509 SIP streams (for AS5300/RTMI) |
| |
|
Data transfer via SFTP |
Support for data collection from switches that require
SFTP (e.g., Cisco) |
| |
Other enhancements |
| |
|
File Utility
enhancements |
The Display Records function was enhanced to allow field selection
and advanced filtering of records. |
| |
|
Import/Export Utility
enhancements |
The Import function was enhanced to make it easier to import records. |
| |
|
Background tasks |
Most server tasks that run continually or automatically
on a schedule can now be configured
to run as a service or in the background without requiring an account on the server be logged in. |
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|
Client installer |
New TMS client installer provides quick and easy setup
of a TMS client computer manually, remotely, or even utilizing SCCM deployment. |
| |
|
Report Generator |
Additional capabilities added to the report generator, including
the capability to create forms and to access Switch Interface files, and
defaulted range limits. |
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|
Button menu help |
Help pages can be accessed from button menus. |